Shipping Policy

📦 Shipping Times

We aim to check and pack your order within 5 business days.

Once your order is on the way, estimated delivery times are:

U.S. Orders: 5–10 business days
International Orders: 7–15 business days

During busy seasons or sale events, things may take a little longer than usual. Thanks for your patience — we’ll always do our best to get your order moving as quickly as possible.

🛠 Pre-Order & Made-to-Order Items

Some of our special pieces may be made-to-order or released on pre-sale.

These items may take up to 4 weeks before shipment. If an item is a pre-order, we’ll clearly note it on the product page so you know before placing your order.

We’ll keep you updated along the way — thank you for your patience while your piece is being prepared.

💰 Shipping Fees

Order	Shipping Fee	Estimated Delivery
Under $109 (USA)	$12	5–10 business days
Under $109 (CA)	$9.99	5–10 business days
Any Orders (DE)	Free	5–8 business days
Under $109 (GB)	$12.99	5–10 business days
Under $109 (FR)	$15	7–12 business days
Under $109 (IT)	$15	3–6 business days
Under $109 (AU)	$9.99	7–12 business days
Under $109 (ES)	$9.99	7–12 business days
Under $109 (JP)	$9.99	7–12 business days
Under $109 (IL)	$25.00	7–15 business days
Under $109 (Other Destinations)	$9.99–$25.00	7–15 business days
Over $109	Free	7–15 business days
Express (US & CA)	$28	3–6 business days

Shipping time begins once your order has been dispatched.

🌍 Customs & Import Duties

Depending on your destination, your order may be subject to customs duties, import taxes, or other local charges.

Any applicable duties and taxes are determined by local customs authorities and are the customer’s responsibility.

As customs policies vary by country or region, we recommend checking with your local customs authority if you have questions about possible charges before placing your order.

Not sure about something? Feel free to reach out — we’ll be happy to help where we can.

❓ FAQ

How do I know if an item is pre-order?

We’ll clearly mark pre-order items on the product page. If you’re ever unsure, just get in touch before ordering and we’ll be happy to check for you.

Can I change my shipping address after placing an order?

If your order hasn’t shipped yet, email us at service@linenxo.com as soon as possible. We’ll do our best to update it before your package is on the way.

What if my package is delayed?

Occasionally, international shipments can experience carrier or customs delays. If your tracking hasn’t updated for more than 10 business days, send us a message and we’ll help you check what’s going on.